OCA Blood Glucose Monitoring System

Q1. How do I turn the On Call^® Advanced Meter on and off?

A1. You can turn the meter on by pressing the S Button until the meter display comes on or by inserting a test strip in the meter. You can turn the meter off by taking the test strip out or, if there is no strip, press the S button until the meter turns off. The On Call® Advanced Meter also has an automatic shutoff feature.

Q2. How do I code the On Call^® Advanced Meter?

A2. The code number is printed on the label of each vial of test strips and on the code chip itself. Insert the code chip, contained in the Starter Kit or contained in each new box of test strips (when using a new box), into the meter. When you turn on the meter with the chip now inserted, make sure the code on the meter display matches the code number indicated for the test strips.

Q3. What is the control solution?

A3. The control solution is used to check that the meter and the test strips are working together properly and that you are performing the test correctly. Use only On Call^® Advanced control solution for your On Call^® Advanced meter.

Q4. When should I run a control solution test?

A4. You should run control solution tests when you use your meter for the first time, after opening a new vial of test strips, whenever your meter is damaged and whenever you suspect your meter is producing incorrect test results. Please refer to your user guide for directions to perform a control solution test.

Q5. How do I obtain a drop of blood?

A5. Thoroughly wash and dry your hands then massage a finger to encourage blood flow. Avoid using your index finger or thumb as these are the fingers you use most frequently. Prick the side of the fingertip with the lancing device. Press gently to encourage a small drop of blood to form.

Q6. How do I apply the blood to the test strip?

A6. Once the meter is in testing mode, hold the blood drop to the tip of the test strip until the check window of the strip is completely full. It is important to apply the blood sample to the tip of the test strip for the "suck-in" technology to work, rather than on the top of the test strip.
If the check window does not fill up, discard the test strip and retest.

Q7. What is the blood sample size for testing with On Call^® Advanced Test Strips?

A7. The minimum blood sample size is 0.8µL.

Q8. How long does it take to get a result with my On Call^® Advanced meter?

A8. You will receive accurate results in just five seconds. Just insert the test strip and apply blood.

Q9. How do I know if the test strip was inserted correctly?

A9. The test strip should be inserted into the meter with the blue side facing up and out. When the test strip is inserted properly the meter turns "ON" and all of the display segments light up. If the audio option is on, the meter will beep.

Then a flashing test strip appears on the display beside the blood drop icon, to indicate testing mode. If the test strip is not inserted properly the meter will not turn "ON".

Q10. Can you add a second drop of blood to On Call^® Advanced Test Strips?

A10. The On Call^® Advanced test strip has a "suck-in" technology, so that when the end of the strip is brought in contact with the blood drop, it will suck in the required 0.8µL of the sample. There is no need to repeat adding the blood sample.

Q11. Can you reuse a test strip?

A11. No. If there was insufficient blood sample for your testing you can redose on the same inserted test strip within 3 seconds, if the meter has not begun to countdown and has given no error reading. Otherwise, you will need to use a new test strip.

Q12. How often should I replace the batteries in my meter?

A12. The batteries will provide enough power to perform about 1,000 tests. Your meter will indicate when it is time to replace the batteries by showing a low battery symbol on the meter display.

Q13. What types of batteries are used in the On Call^® Advanced meter?

A13. The On Call^® Advanced meter uses two CR 2032 or 3.0V battery.

Q14. Is the memory lost when the batteries are removed?

A14. No. The memory is preserved while the batteries are being replaced.

Q15. How do I access the 7-, 14-, and 30-day average feature?

A15. When the meter is off, press the M button to enter Data Averaging mode. Press the M Button to switch between the 7, 14 and 30 day averages. If you are using the meter for the very first time, no value will appear on the display. This indicates that no data has been stored in memory.

Q16. Can the On Call^® Advanced Blood Glucose Monitoring System be used for alternate site testing (AST)?

A16. Yes. Besides fingertip testing, On Call^® Advanced Blood Glucose Monitoring System has been approved for AST – Palm and Forearm testing.

Q17. Can I use test strips from another brand’s blood glucose monitoring system with the On Call® Advanced meter, or use On Call® Advanced strips with another brand meter?

A17. No. The meter, test strips and other components have been designed, tested and proven to work together effectively to provide accurate blood glucose measurements. Using components from other brands may produce inaccurate test results and prevent the system from effectively providing information that you may need.

Q18. What is the operating temperature range of the On Call® Advanced Meter, and how should I store it?

A18. On Call® Advanced Meter operating temperature range: 5-45°C (41-113°F).
• Avoid leaving your meter in extremely hot or cold places such as near a heat source, under direct sunlight or in an extremely hot or cold car.
• Do not store or use the meter where it may be exposed to humidity levels above 90%, such as in a bathroom.
• Do not store the meter, test strips or control solution near bleach or cleaners that contain bleach.
• Never immerse the meter in water or hold the meter under running water.

Q19. What is the operating temperature range for the On Call^® Advanced Test Strips and how should I store them?

A19. On-Call^® Advanced Test Strip operating temperature range: 5-45°C (41-113°F).
• Use within 4 months of opening the strip vial.
• Store strips in a cool, dry place at room temperature, 15-30°C (59-86°F), and away from heat and direct sunlight.
• Do not freeze or refrigerate.
• Do not use test strips where they may be exposed to humidity levels above 90%, such as in a bathroom.
• Replace vial cap on the test strip vial immediately after removing a test strip.

Q20. How should I clean the meter?

A20. The On Call^® Advanced meter does not require special maintenance or regular cleaning. A cloth that has been slightly dampened with detergent and water can be used to wipe the outside of the meter.

Simple and Quick Testing with Tiny Blood Sample

• Multiple testing sites including fingertip, palm and forearm
• Code chip allows for automatic calibration
• Just two steps of operation
• End-fill strips with wicking action make blood application as easy as a simple touch of the strip to the sample
• Accurate results available in just 5 seconds
• Only 0.8ul blood sample needed

Specification

Glucose Test Range

10-600mg/dL (0.6 - 33.3 mmol/L)

Result Calibration

Plasma- equivalent

Sample

Fresh whole blood (Capillary, Venous or Neonatal)

Minimum Sample Size

0.8uL

Test Time

5 seconds

Battery

Two (2) CR 2032 3.6V coin cell batteries

Battery Life

3,000 tests

Glucose Units

The meter is pre-set to either mmol/L or mg/dL, depending on the local standard

Memory

300 records with time and date

Automatic Shutoff

2 minutes after last action

Meter Size

• L   = 90mm
• W = 58mm
• H  = 21mm

Display Size

• L   = 41mm
• W  = 37mm

Weight

66g with batteries included

Operating Temperature

5-45°C

Operating Relative Humidity

10-90%

Hematocrit Range

20-70%

Data Port

9600 baud, 8 data bits, 1 stop bit, no parity